FREQUENTLY ASKED QUESTIONS
What platform do you build these websites on?
We specialize in Squarespace and Showit.
What does "restyle a website theme" mean?
We customize the colors, graphics, fonts, and images, and create a logo for you. The one element that will stay consistent to the theme is the layout. So, choose a layout that you dig! If you would like a completely custom website you will need to go with our TKO package. If you have more specific questions regarding this, shoot us an email.
How many website pages does this include?
We customize up to 6 pages. This typically includes the home page, blog page, and 4 other pages. More pages are an additional fee.
Is a logo included in this package?
YES! The logo service is designed as a gift to our clients so that they will have a full service professional finished product. If you already have a logo or you don't want us to refine it, then we will spend that time working more extensively on the design of your site.
Do you develop ecommerce sites?
Yes! For shopping carts and e-commerce development we use the Squarespace platform. For an additional fee, we will develop the structure of the shop, complete 3 full product examples, and then show you how to implement the remaining products and variances to complete your shop. Please contact us to discuss the platform's capabilities and your specific needs.
Do I need to pay a retainer fee?
Yes! We book a number of clients who are looking to get a website up as soon as possible. Once we book the design week for you, that means we do not book anyone else. The retainer fee is non-refundable to make sure that we honor the week we've set aside just for you, and for our other clients.
How long does this process take?
The actual design week is only 5 days. We book design weeks a month or so out giving you plenty of time to complete your branding assignment. Please carefully consider which design week you choose, because we will need you to be available to work with our designer to provide feedback and information quickly.
What will the finished project include?
You get a finalized logo, fully implemented and launched website, and a one-hour briefing of how to update your website. Our logo and branding process includes: 3 design directions, 1 final logo of choice, 1 revision, the kit of parts (font suggestions, patterns, or graphics created). Release of the final vector logo and kit of parts in the following formats: EPS, PNG, & JPEG.
What do I need to have ready before I start?
We need all of your content before we can start the project (images, website copy, etc). We'll guide you through the steps of our Brand Assignment that needs to be completed one week before your design week. We really encourage our clients to take our Brand Assignment seriously, since it's the main resource we use to gather information and inspiration for creating a killer website for you!
How do I know which designer I will get?
All of our designers produce the highest quality of work and have been hand-selected by the founder of Go Live, Promise Tangeman. With the best of our knoweledge we'll pair you with the designer that best fits with your goals, style aesthetic, and timeframe.