Do I need to pay a retainer fee?
Yes! We book a number of clients who are looking to get a website up as soon as possible. Once we book the design week for you, that means we do not book anyone else. The retainer fee is non-refundable to make sure that we honor the week we've set aside just for you, and for our other clients.
How long does this process take?
The actual design week is only 5 days. We book design weeks a month or so out giving you plenty of time to complete your branding assignment. Please carefully consider which design week you choose, because we will need you to be available to work with our designer to provide feedback and information quickly.
What will the finished project include?
You get a finalized logo, fully implemented and launched website, and a one-hour briefing of how to update your website. Our logo and branding process includes: 3 design directions, 1 final logo of choice, 1 revision, the kit of parts (font suggestions, patterns, or graphics created). Release of the final vector logo and kit of parts in the following formats: EPS, PNG, & JPEG.
What do I need to have ready before I start?
We need all of your content before we can start the project (images, website copy, etc). We'll guide you through the steps of our Brand Assignment that needs to be completed one week before your design week.
How do I know which designer I will get?
All of our designers produce the highest quality of work and have been hand-selected by the founder of Go Live, Promise Tangeman. With the best of our knoweledge we'll pair you with the designer that best fits with your goals, style aesthetic, and timeframe.