Project Manager
We’re looking for someone who can lead our clients through our fast-paced process!
Description
A Project Manager at GoLive plays a crucial role in ensuring a smooth, organized, and strategic experience for both the client and the design team. They are responsible for setting clients up for success, blending project management and brand strategy to ensure each client has a clear vision for their website before their Design Sprint begins. This includes making sure all necessary materials, assets, and details are fully prepared in advance.
During the project, the PM acts as a buffer between the client and the design team, handling questions about what is and isn’t included while keeping a close eye on communication. They ensure there are no long gaps in updates—never letting a client feel left wondering about the project's progress.
This role is ideal for someone who is detail-oriented, tech-savvy, and passionate about online business strategy. A successful GoLive PM thrives on clear communication, staying ahead of deadlines, and taking initiative to solve problems. Ultimately, they keep everything running smoothly, maintain strong client relationships, and ensure each project stays on track for a seamless website launch.
Location
This is a remote, part-time contractor role with flexible scheduling. Work hours should generally fall within the Eastern to Pacific time zones.
Role Type
This is a part-time, contractor position that's booked and billed per client at a flat rate. It's usually about 10-12 hours per client spread out over a 3 to 4-week period. You could be booked for multiple client projects at one time.
Roles & Responsibilities
Host and lead an initial 1-hour Content Planning Call with the client to: determine and define the overall website goal; help them pick a template from the shop; put together their plan page-by-page; help them make clear CTAs on the site and each page; determine any specific Squarespace notes needed for the designer (for example: "This section should be a 'list format' so the client can easily add or edit it later")
Respond to and answer questions for the client in the weeks preceding their design week while they are filling out their "prep" materials before they are due
Review the client's "prep" materials when it's due and check for holes, ask clarifying questions, make suggestions, and overall make sure it's TOTALLY ready for a designer
Schedule routine calls needed for each project and managing Zoom links and calendar invites
Assisting the designer with communication to the client during the design week with what to expect and when feedback deadlines are coming up
Check the designer's work and make sure the design is meeting the client's vision and Squarespace’s technical requirements
Help with transferring domains, blogs, or other content related to getting our clients moved over or started on Squarespace (some training available)
Be willing to jump in and assist with email newsletter connections, adding products to shops, and basic SEO as needed (some training available)
Wrap up the project with positivity and provide a STELLAR communication and customer experience throughout the entire time working with GoLive
Stay up-to-date on new Squarespace features, and knowing how to implement them for our clients
Consulting and coaching our designers to implement tools, features, plugins, add-ons and custom code to make our clients’ Squarespace sites unique, dynamic, usable, and strategic
Researching potential tech solutions for clients (such as: “I want to embed an online conference on my website! How do I do that?”)
Skills
Meticulous with attention to detail, and able to see multiple solution paths for online business. This person should be obsessed with brand strategy, marketing tech, and all things online business. Ultimately, our clients and customers are getting more and more technology-dependent to run their business, and we want to make sure moving them to Squarespace for their website is as seamless as possible.
Programs & Platforms
Google Docs/Google Drive/ Gmail
Squarespace
GoDaddy (and general knowledge of other domain host platforms)
Canva
Photoshop, Illustrator, and other Adobe programs (preferred)
Zapier
Slack
Basecamp
Teachable (and general knowledge of other online course platforms)
Convertkit (and general knowledge of other email platforms)
Personal Skills
Attention to detail & accuracy
Hard working with strong sense of urgency
Takes critique & criticism well
Owns their own mistakes
Works well in a team environment
Prides themselves on over-communication
Meets deadlines & goes above & beyond
Researches thoroughly to get it done
Self starter & ambitious
High energy, confident & personable
Has an “I'll figure it out” mentality
Fun & likes to laugh
Application
Please fill out the form below to officially apply.
We review applications on a regular basis and will reach out via email to those we'd like to move forward with. If you don't hear from us, don’t be discouraged! We’re always looking for new talent so keep your eyes pealed for the next opportunity.
